Terms and Conditions
Production and Delivery Times
Rooted in Michigan is a very small, family-owned and operated company. While we do our best to get orders out as fast as possible, sometimes an item isn't in stock and needs to be printed for you before it can be shipped.
For this reason we specify up to 7-10 business days for delivery. Most orders go out much faster, but we cannot make any guarantees.
Color Variance
We try to make the colors you see on screen as accurate as possible, but garment and print colors may vary slightly.
Our garments are all hand-printed in small batches, so ink colors and placement may also vary slightly.
Quality Assurance
We proudly warranty against any manufacturer defects within 6 months of purchase. That means stitching coming loose, the print fading, or anything else that was wrong before you received it.
And if it's the wrong size or color, or you aren't delighted with your purchase, we'll be happy to exchange or refund it within 30 days.
What forms of payment do you accept?
We accept all major credit cards, such as Visa, MasterCard, American Express, and Discover. You can also use Apple Pay, Google Pay, and other direct payments.
Is my credit card data secure?
It absolutely is. Our merchant processor, Shopify Payments, is one of the industry's biggest and most trusted e-commerce companies.
Shopify automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
What do you do with my data?
When you enter payment information using Shopify, Rooted in Michigan never actually sees your bank account numbers or credit card numbers. We only see your email address and contact information, in addition to your order.
Rooted in Michigan does not store any customer financial data.
And while we're on the subject, we'll never share your email address either.
Please check our Returns/Exchanges page for more info.
Financial Security
Our website is powered by Shopify, the world's leading e-commerce platform. When you enter payment information using Shopify, Rooted in Michigan never actually sees your bank account numbers or credit card numbers. We only see your email address and contact information, in addition to your order.
Rooted in Michigan does not store any customer financial data.
And while we're on the subject, we'll never share your email address either.